About page research: 2 similar ecommerce websites

The "About" page of Amazon and eBay provides a brief overview of the history and mission of each company. A comparison of the two pages is as follows:

Amazon's About page (https://www.amazon.com/gp/help/customer/display.html?nodeId=202181340) starts with a timeline that highlights the company's key milestones, from its founding in 1994 to its expansion into new markets and product categories. It then describes Amazon's mission as "to be Earth's best customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices." The page also includes information about the company's culture, such as its leadership principles and commitment to diversity, equity, and inclusion.


eBay's About page (https://pages.ebay.com/aboutebay/index.html) begins with a brief history of the company, including its founding in 1995 and its evolution into a global online marketplace. It then states eBay's mission as "to be the world’s favorite destination for discovering great value and unique selection." The page also includes information about the company's impact on the economy, such as the creation of millions of jobs and the support of small businesses. Additionally, eBay highlights its commitment to sustainability, community involvement, and diversity, equity, and inclusion.


In conclusion, both Amazon and eBay have a strong focus on customer service and providing a diverse selection of products to customers. However, Amazon's About page places a stronger emphasis on its mission to be the "Earth's best customer-centric company," while eBay focuses more on its impact on the economy and its commitment to sustainability and social responsibility.



References

Amazon, (2023) About Amazon. Available at: https://www.amazon.com/gp/help/customer/display.html?nodeId=202181340 (Accessed: 02/12/2023).

eBay, (2023) About eBay. Available at: https://pages.ebay.com/aboutebay/index.html (Accessed: 02/12/2023).


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